Avaya IP Office
Avaya IP Office is an award-winning global communications solution that uses the latest technology to deliver more functionality at a lower cost. Avaya IP Office is an all-in-one solution — with messaging, customer management, conferencing and mobile communications options designed to add value through the entire business and improve contact with its customers. Communications capabilities can be added as needed, and Avaya IP Office connects to both traditional and IP networks to give growing companies maximum flexibility and investment protection. From basic, entry-level communications solutions to more sophisticated systems that take advantage of the latest technologies such as VoIP (Voice over Internet Protocol), Avaya meets the challenges that small businesses have today, and grows with them into the future.
Have Confidence With Avaya IP Office
More than 90% of Fortune 500 and national governments across the globe trust Avaya with their communications. Over 900,000 small and medium businesses worldwide rely on Avaya.
Avaya is leading the next generation of communications. Through the applications, systems and services, Avaya has achieved worldwide #1 position for IP-telephony, multimedia contact centers, voice messaging, unified communication, and #1 in PBX maintenance services in the US.
Avaya Labs has 2,000 professionals in more than 20 sites across 16 countries, and 4,000 patents and applications worldwide.
Serving Customers Effectively With Unified Communications
Your office phone, cell phone, e-mail, texting, instant messaging and more are all essential to the way you work today. But are you managing your communications, or are your communications managing you? Think about it, How often has the following happened in your company?
- A customer or prospect calls with an urgent, time-sensitive request, but is unable to reach the right person for an answer.
- An unexpected development – severe weather, a personal matter – leaves a key employee stuck at home and completely unproductive.
- Staff gives out personal phone numbers (such as a mobile) that confuse customers and affect your control of those relationships.
- You suspect peak call volumes result in lost calls, but have no idea how many or how much it is costing you
- These are all everyday occurrences that can impact your image, your employees’ ability to perform at their best, your customer service and ultimately your bottom line. Avaya IP Office is ready to address every one of them, and much more.
Hosted Solutions
Business VoIP Phone Service. Unlimited Extensions, Unique Pricing Plans
- Cloud Based, Internet phone system
- Full Featured, hosted PBX
- Low cost, high quality VoIP phones
- No hidden fees, taxes or charges
- 24/7 365 customer support
- Reduce your current phone bill up to 70%
Voice over Internet Protocol (VolP) has become one of today’s most powerful business technologies because it provides an extremely cost-effective and feature-rich alternative to conventional land-line telephone systems. Increasingly, VoIP in the Cloud, also known as Hosted VoIP, has emerged as the most popular way for small to medium-sized businesses to implement Internet-based phone communications because Hosted VoIP does not require on-premises equipment other than a high-speed Internet connection, access to your existing Local Area Network (LAN) and new high definition VoIP enabled telephones., This new communications technology enables a small business to gain the advantages of unified communications formerly associated with large enterprises that have very large IT staffs and budgets.
With Hosted VoIP, you can take advantage and expand your communications beyond your physical phone, make and receive calls from a variety of different computing platforms like your laptop or tablet computer. You can reduce or eliminate long distance calling costs with low-cost Internet-based calling, and your telecommuter, remote employees and mobile workers communicate just like they are all in the same office. There’s no on-premise equipment to administer, you can configure the system instantly, and you can use your cell phone or a conventional phone to stay connected via your office extension anywhere you go with follow me functionality. You can even move your IP phone and your office extensions go with you.
Vast improvements in cloud computing and virtualization technology have resulted in dramatically improved call quality, better service reliability, and more importantly cut the cost of monthly expenditures for a Hosted Phone System vs. traditional business phone system up to 70%. These factors have significantly increased the compelling business case for deploying a Hosted VoIP phone system, especially in today’s cost-conscious business environment. Businesses of all sizes are moving to Internet-based phone systems because Hosted VoIP is:
- Affordable – Hosted VoIP in the Cloud requires low/no up-front investment and is far less expensive to deploy and maintain than conventional business phone systems or on-premise IP PBXes. The ROI in most Hosted systems is months not years.
- Reliable and High Quality – Today’s Hosted VoIP systems are extremely reliable and call quality rivals and even surpasses the conventional old PSTN based telephone line systems from carriers like AT&T and Verizon. High-Definition Audio phones are readily available in a VoIP environment but not in the traditional phone systems on the market today.
- Easy to Set Up and Use – Hosted VoIP PBXs are very easy to set up, particularly for today’s mobile workforce which require powerful business calling and “customizable follow me” features at the user’s fingertips. A non-technical administrator or business manager can set up a Hosted VoIP system in a matter of minutes and make all Hosted PBX and Call Center configurations, additions and changes online.
- Full Featured -- Today’s most popular systems include features such as conference calling, call logs, answering rules, call forwarding to any phone, voicemail to email, call screening, and software to have additional extensions on the PBX for your employees’ smartphone and computer.
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We offer local solutions to Pennsylvania, Washington & Oregon and provide nationwide services as well.
